Privacy Policy

Last updated: 27 November 2025

1. Data controller

Solaris Corporation Limited
42 to 44 Nottingham Road, Mansfield, NG18 1BL, United Kingdom
Company number: 11968820
Email: admin@sol-corp.com

2. Introduction

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect information when you:

visit or use our website sol-corp.com (the “Site”)
purchase automation services, consulting, specialist reviews, or digital products from us
contact us or otherwise interact with Solaris as a business user

Our services are designed for business to business clients. By using our Site or services, you acknowledge that you are acting in the course of business.

3. Data we collect and why we use it

We only collect data that we need in order to run Solaris, deliver services, meet our legal obligations, and improve our website. This section summarises what we collect, when, and why.

Activity	Data collected	Purpose and legal basis
Website browsing and analytics	IP address, device information, pages visited, referring site, session identifiers, approximate location	To keep the Site secure, understand performance, and improve content. Legal basis: legitimate interests in operating and improving a business website, and where required your consent for non essential cookies. See our Cookie Policy.
Comments (where enabled)	Name, email, website (optional), IP address, browser agent, comment content	To publish comments and prevent spam or abuse. Legal basis: legitimate interests in maintaining Site security and community standards.
Contact forms and email enquiries	Name, email address, role, business name, message details	To respond to your enquiry and follow up where appropriate. Legal basis: steps taken at your request before entering into a contract and legitimate interests in growing our business.
Automation, consulting, and specialist engagements	Contact details, business information, financial statements where relevant, process information, CRM or workflow data extracts, engagement notes, and project documents	To deliver automation systems, consulting, specialist reviews, and advisory services, keep working papers, and maintain records. Legal basis: contract, legitimate interests in providing professional services, and legal obligation for record keeping.
WooCommerce orders and digital products	Name, email, billing address, phone, order details, IP address, payment method choice	To process and fulfil your order, issue invoices, and prevent fraud. Legal basis: contract and legal obligation for accounting and tax records.
Payments (for example Stripe or PayPal)	Transaction ID, payer details, last 4 digits of card where shown, no full card numbers stored by Solaris	To process payments and handle refunds if needed. Legal basis: contract and legal obligation.
Email updates and marketing	Name, email address, company, engagement history, email activity	To send relevant updates about Solaris services and resources. Legal basis: legitimate interests in marketing to business clients and prospects, or consent where required. You can opt out at any time.
Embedded content and third party tools	Usage data collected by the third party (for example video views, click data, analytics IDs)	To display content and measure performance. Legal basis: legitimate interests in using common business tools to run and grow our services, and where required your consent via cookies.

4. Cookies and similar technologies

We use cookies and similar technologies to keep the Site secure, remember your preferences, and understand how visitors use the Site. Certain cookies are strictly necessary, while others such as analytics or advertising cookies are optional.

For full details of the cookies used, how long they last, and how to manage them, please see our separate Cookie Policy.

5. Lawful bases for processing

Under UK GDPR we must have a lawful basis to process your personal data. We rely on the following bases:

Contract – where processing is necessary to enter into or perform a contract with you, for example providing automation services, consulting, specialist reviews, or digital products.
Legitimate interests – where we process data in ways you would reasonably expect as a business user, for example improving our services, maintaining security, preventing fraud, or sending relevant business focused updates. We balance these interests against your rights and expectations.
Legal obligation – where we must keep records for tax, accounting, or regulatory reasons.
Consent – for certain marketing activities and for non essential cookies where required by law. You can withdraw consent at any time.

6. Marketing communications

We may send emails about Solaris services, resources, or events to:

existing business clients, where we rely on legitimate interests and the soft opt in, or
contacts who have explicitly requested updates or opted in.

Every marketing email includes a simple unsubscribe link. You can also opt out at any time by emailing admin@sol-corp.com.

7. Sharing of data

We use carefully chosen third party providers to help us run Solaris. Where those providers process personal data on our behalf, they act as data processors and are bound by contract to protect it.

Payment processors such as Stripe or PayPal, to process payments. Please see their own privacy notices for details.
Website hosting, security, backup, and email providers, to operate the Site and manage communications.
Analytics and advertising providers, to understand Site usage and measure campaign performance.
Spam and security tools such as firewalls or anti spam services, to protect the Site and our users.

We do not sell or rent your personal data to third parties.

We may disclose information if required by law, regulation, court order, or to protect our legal rights or the rights of others.

8. International transfers

Some of our service providers may process data outside the United Kingdom or European Economic Area. Where this happens, we take steps to ensure an adequate level of protection, for example by using providers that rely on Standard Contractual Clauses or equivalent safeguards.

9. Data retention

We keep personal data only for as long as necessary for the purposes described in this Policy or as required by law. Typical retention periods include:

Orders, invoices, and financial records: usually 6 years from the end of the relevant financial year for tax and accounting purposes.
Engagement files for automation, consulting, specialist reviews, and advisory work: usually up to 7 years from the end of the engagement, unless a longer period is needed in case of potential claims.
Marketing contact details: until you unsubscribe or we identify that there has been no engagement for a reasonable period.
Contact form enquiries: typically up to 12 months, unless they lead to an ongoing engagement.
Website analytics data: retained in accordance with our analytics provider settings, generally in aggregated or pseudonymised form.

We may keep anonymised or aggregated data that no longer identifies you for analysis and business reporting.

10. Your rights under UK GDPR

As an individual, you have the following rights in relation to your personal data, subject to certain conditions:

Right of access – to request a copy of the personal data we hold about you.
Right to rectification – to have inaccurate or incomplete data corrected.
Right to erasure – to request deletion of your data where there is no good reason for us to keep it.
Right to restrict processing – to ask us to limit how we use your data in certain circumstances.
Right to object – to object to processing based on legitimate interests or to direct marketing.
Right to data portability – to receive certain data in a structured, commonly used format and have it transferred to another controller where technically feasible.
Right to withdraw consent – where we rely on consent, you can withdraw it at any time. This will not affect processing that took place before consent was withdrawn.

To exercise any of these rights, please email admin@sol-corp.com. We may need to verify your identity before acting on a request. We aim to respond within one month, or explain if more time is needed for complex requests.

11. Security

We take appropriate technical and organisational measures to protect personal data, including:

SSL encryption of Site traffic
Restricted access to systems and data on a need to know basis
Regular security updates and monitoring
Use of established, reputable hosting and security providers

No system can be guaranteed to be completely secure. If we become aware of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant regulator where required by law.

12. Automated decision making

We do not carry out automated decision making or profiling that produces legal or similarly significant effects on individuals.

13. Children

Our Site and services are aimed at business users and are not directed to children under 16. We do not knowingly collect personal data relating to children. If you believe a child has provided us with personal data, please contact us so that we can remove it.

14. Contact and complaints

If you have any questions about this Privacy Policy or how we handle your data, please contact us at admin@sol-corp.com.

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you are unhappy with how we have handled your data. For details, see https://ico.org.uk.